SpaceRail FAQs

SpaceRail Installation FAQs

What is the best installation height?

We recommend a general installation height between 2,100mm-2,400mm for most bike types.

Recommended distance from the wall?

We recommend placing our SpaceRail bike storage system around 600-700mm away from the wall for optimal use. Visit the link for more information & videos on installation & fitting requirements.
https://www.stashedproducts.com/pages/instructions
How can I prevent bikes touching on the rail?

Add Spacers to increase Trolley width. Move bikes more gently to reduce chances of impact. Add Pedal Wraps for extra protection.
How do I stop the bike hook moving on its own?

Check the levelness of your Rail. Adjust with shims or packing components if necessary.
How do I stop the trolley getting stuck in the joint?

If this is happening it is likely that your rails are not aligned correctly. Remove all bikes, adjust the rails and refit. Ensure there are no gaps between the end of the rail and the centre of the joiner.
Can I get a custom length SpaceRail?

Yes. Please place your order for your system and then email sales@stashedproducts.co.uk straight away with your order number and the length you require.
My bikes are not spinning and are hard to access

Try changing the bikes order to improve access. If this doesn't work, you may need add an extension rail for full functionality.

Can I mount the rail on sloping ceilings?

Yes, our SpaceRail Angle System Kit allows for mounting on sloping ceilings, providing flexibility in your bike storage solutions. This feature is perfect for maximizing space in garages or rooms with angled roofs: https://www.stashedproducts.com/products/spacerail-angle-mount-kit

SpaceRail FAQ

Which SpaceRail mounting option is right for me?

For ceilings above 2,400mm / 8ft, we recommend a wall mounted system so it can be positioned at a suitable height for use.
For ceilings below 2,400mm / 8ft we recommend a ceiling mounted system if it is possible to be fitted to a suitable structure.
Angled brackets are also available for sloping ceilings.
FreeStand provides versatile fix-free bike storage that does not need to be fitted to existing structures.
Visit our Instructions page for more information.

Do SpaceRail kits contain everything I need?

Yes. Our SpaceRail kits contain everything you need, including Hooks, Rails, Joiners, End Caps and Mounting hardware. Our systems are designed to be easily installed with a basic toolkit and DIY skills.

How much weight can SpaceRail hold?

Each hook can hold up to 30kg / 65lbs. Each standard section of rail can hold up to 100kg / 220lbs. SpaceRail is designed to safely store most e-bikes. FreeStand 8 bike uses a heavy duty rail rated to 150kg / 331lbs.
How many bikes can I fit on a single section of SpaceRail?

Standard rails are 1100mm / 44” long and are designed to store up to four bikes. If all four bikes are large enduro or downhill mountain bikes, you may need an additional section of rail to enjoy optimum performance. We offer a free custom rail cutting service if needed.

What is the maximum wheel depth?

The maximum wheel depth including rim and tyre is 95mm. If your wheel and tyre is above this dimension then you can use our Fat Tyre Adapter.
Will SpaceRail damage carbon rims?

No. SpaceRail is designed for use with carbon rims and includes a polymer hook cover to ensure no damage occurs.

Is it ok to hang a bike by its wheel?

Yes. SpaceRail will not damage your bike if hung on it. The loads placed through your bike when hung on SpaceRail are far lower than the loads during use when being ridden.

Is it ok to hang suspension forks and hydraulic brakes?

Yes. Providing your suspension forks and hydraulic brakes are in good working condition, then no issues will occur. These are sealed systems so no oil will escape. Before use, always check the function of your brakes and suspension when you remove them from SpaceRail.
What are the dimensions of the SpaceRail system?

Please see the following link for all dimensions:
https://www.stashedproducts.co.uk/pages/technical-drawings
What is the minimum height for wall-mounted racks?

The minimum height for wall-mounted racks depends on your bike's dimensions. Please measure your bike's overall length and check our Instructions for information on fitting: https://www.stashedproducts.com/pages/instructions-information

The minimum height for wall-mounted racks depends on your bike's dimensions. Please measure your bike's overall length and check our Instructions for information on fitting: https://www.stashedproducts.com/pages/instructions-information

Contact us

If you need help selecting your system or installing it you can get in touch with us via WhatsApp, phone, email or by using our live web chat


Telephone: +44(0) 3301 334 836

Whatsapp: +44(0) 7575 032 418

sales@stashedproducts.co.uk
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