Privacy policy

What information do we collect?

We may collect, store and make use of the following:

1. Information that you may choose to give us, including signing up voluntarily to our email newsletter list or taking part in a marketing or feedback survey, or competition. The lawful basis for collecting this information is explicit consent; namely a positive opt-in.
2. Information about your visits to and activity on this website including your IP address, browser type, operating system and similar information. Cookies are to make your use of our website easier. (more about our cookie policy below).
   

What do we use your information for? We use the information we collect from you for the following:

1. To send periodic newsletters by email relating to product updates, news and service information etc.
2. To administer a competition, promotion, survey or other site feature. If we ask for your email address during the course of a survey, it will only be for the purpose of contacting you to inform you of a prize draw win or to follow up on a specific issue, complaint or problem that you raised during the survey. Survey results are used to help us better understand our customers.

Who do we share your information with?

1. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This is necessary in order to provide you with a good service.
2. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, protect ours or others rights, property or safety.
3. If you sign up to our marketing email list, your name and email contact information will be stored by Shopify.

How long will we store your data?

1. In the case of our optional email marketing list, we will keep your details until you ask to be removed from the list or your profile is deemed to be inactive. Every marketing email we send has a link to opt out in the footer. Any personalised survey or competition information will be removed once it has been processed.

Do we use cookies?

1. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service providers systems to recognise your browser and retain and remember certain information. Third party applications like Google Analytics provide anonymised tracking data.
2. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better user experience and tools in the future. As a rule, cookies will make your browsing experience better.

3. We use cookies for Google Analytics, which report to Google how our web pages and Adword and Google Shopping advertisements have been used. This information is available to us only in aggregated form, so that we can never identify a particular user. Responsibility for safeguarding this data rests with Google. You can set preferences in your own browser, for each machine you use. More information about how Google use your personal data can be found by viewing Google's Privacy & Terms

4. When you interact with a website or app that uses Google services, you may be asked to choose whether you want to see personalized ads from ad providers, including Google. Regardless of your choice, Google will not personalize the ads you see if your ad personalization setting is off or your account is ineligible for personalized ads. You can see and control what information Google uses to show you ads by visiting your ad settings.

5. Shopify is our e-commerce website and is dedicated to user experience and uses many tools to improve our website and our commerce platform. To this end, Shopify uses reporting and analytics cookies to collect information about how you use our website or our merchants' storefronts, and how often.

	Essential Cookies
Name	Description	Category
_orig_referrer	This cookie is generally provided by Shopify and is used to track landing pages.	Essential
_landing_page	This cookie is generally provided by Shopify and is used to track landing pages.	Essential
_ab	This cookie is generally provided by Shopify and is used in connection with access to the admin view of an online store platform.	Essential
_secure_session_id	This cookie is generally provided by Shopify and is used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.	Essential
cart	This cookie is generally provided by Shopify and is used in connection with a shopping cart.	Essential
cart_sig	This cookie is generally provided by Shopify and is used in connection with checkout. It is used to verify the integrity of the cart and to ensure performance of some cart operations.	Essential
cart_ts	This cookie is generally provided by Shopify and is used in connection with checkout.	Essential
cart_ver	This cookie is generally provided by Shopify and is used in connection with the shopping cart.	Essential
cart_currency	This cookie is generally provided by Shopify and it is set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.	Essential
checkout_token	This cookie is generally provided by Shopify and is used in connection with a checkout service.	Essential
storefront_digest	This cookie is generally provided by Shopify and it stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.	Essential
cookieconsent_status	This cookie is associated with the app GDPR/CCPA + Cookie Management and is used for storing the customer's consent.	Essential
cookieconsent_preferences_disabled	This cookie is associated with the app GDPR/CCPA + Cookie Management and is used for storing the customer's consent.	Essential
_shopify_m	This cookie is generally provided by Shopify and is used for managing customer privacy settings.	Essential
_shopify_tm	This cookie is generally provided by Shopify and is used for managing customer privacy settings.	Essential
_shopify_tw	This cookie is generally provided by Shopify and is used for managing customer privacy settings.	Essential
_tracking_consent	This cookie is generally provided by Shopify and is used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.	Essential
tracked_start_checkout	This cookie is generally provided by Shopify and is used in connection with checkout.	Essential

	Reporting and Analytics Cookies
Name	Description	Category
_s	This cookie is associated with Shopify's analytics suite.	Reporting and Analytics
_shopify_fs	This cookie is associated with Shopify's analytics suite.	Reporting and Analytics
_shopify_s	This cookie is associated with Shopify's analytics suite.	Reporting and Analytics
_shopify_sa_t	This cookie is associated with Shopify's analytics suite concerning marketing and referrals.	Reporting and Analytics
_shopify_sa_p	This cookie is associated with Shopify's analytics suite concerning marketing and referrals.	Reporting and Analytics
_shopify_y	This cookie is associated with Shopify's analytics suite.	Reporting and Analytics
_y	This cookie is associated with Shopify's analytics suite.	Reporting and Analytics
_ga	This cookie name is associated with Google Universal Analytics	Reporting and Analytics
_gat	This cookie name is associated with Google Universal Analytics	Reporting and Analytics
_s	This cookie is associated with Shopify's analytics suite.	Reporting and Analytics

	Marketing And Retargeting Cookies
Name	Description	Category
IDE	This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange	Marketing And Retargeting
GPS	This cookie is associated with YouTube which collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.	Marketing and Retargeting
PREF	This cookie, which may be set by Google or Doubleclick, may be used by advertising partners to build a profile of interests to show relevant ads on other sites.	Marketing and Retargeting
BizoID	This is a Microsoft MSN 1st party cookie to enable user-based content.	Marketing and Retargeting
_fbp	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	Marketing and Retargeting
__adroll	This cookie is associated with AdRoll	Marketing and Retargeting
__adroll_v4	This cookie is associated with AdRoll	Marketing and Retargeting
__adroll_fpc	This cookie is associated with AdRoll	Marketing and Retargeting
__ar_v4	This cookie is associated with AdRoll	Marketing and Retargeting

	Functional Cookies
Name	Description	Category
_gid	This cookie name is associated with Google Universal Analytics	Functional

For more information about cookies, please refer to our Cookie Policy. 

Third party links

1. Occasionally, at our discretion, we may include or offer third party services or products on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activity of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your rights

1. The General Data Protection Regulation (GDPR) provides a number of rights for individuals. You can find out more about these here.
2. Personal data will be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

Changes to our privacy policy

1. If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us:

1. If you have any questions or complaints regarding this privacy policy you can contact us in writing either by email or post using the information below:

We will do our best to resolve any issues in compliance with the law and in a timely and appropriate manner. We take your data privacy seriously and comply with all relevant legislation.

Last updated: 30 March 2023